Post-Purchase Order Confirmation Drips
Trigger high-engagement order confirmation sequences that showcase order tracking details, cross-sell offers, and loyalty perks.
Automated Email Retention & Customer Lifecycle Sequences
Turn one-time buyers into loyal repeat customers with automated order confirmation, replenishment, win-back, and birthday email sequences.
Nurture long-term customer relationships and increase Customer Lifetime Value automatically.
4
Core Retention Sequences
MJML
Responsive Email Engine
99%+
Inbox Deliverability
Automated Workflows
Keep customers engaged after every sale with relevant, personalized messages delivered at the exact right moment.
Order Confirmation Sequences
Transform standard transactional confirmation emails into high-converting revenue drivers with embedded product cross-sells and loyalty points previews.
Replenishment Reminders
Predict when consumables run low and automatically prompt customers to reorder their favorite products at the optimal repurchase window.
Win-Back Campaigns
Automatically re-engage lapsed customers who haven't ordered in 60, 90, or 180 days with escalating incentives and curated recommendations.
Design & Infrastructure
Design gorgeous branded emails with live previews and send securely through your own verified domain.
Birthday & Store Anniversary Celebrations
Delight loyal customers with personalized birthday greeting emails and exclusive anniversary discounts stored in Shopify metafields.
Visual MJML Email Template Editor
Customize responsive MJML email templates visually with Handlebars dynamic merge tags, brand colors, custom logos, and live mobile previews.
Flexible Provider Integration (Resend & SMTP)
Connect your custom sending domain with Resend API or custom SMTP credentials for maximum email deliverability.
Smart Replenishment Automation
Set product-specific replenishment cycles to automatically re-engage buyers right when their product is running low.
Automated Customer Win-Back Sequences
Bring inactive shoppers back into the purchasing loop with smart multi-step win-back email workflows.
Multi-Step Sequence Timeline Builder
Chain unlimited email steps with custom delays (minutes, hours, or days) and conditional next-step triggers.
Responsive MJML Template Studio
Craft pixel-perfect emails that render flawlessly across Gmail, Apple Mail, Outlook, and all mobile clients.
Dedicated Sending Infrastructure
Ensure 99%+ inbox placement with verified domain DNS records (DKIM, SPF, DMARC) powered by Resend or custom SMTP.
Setup guide
How to configure Email Retention
Step-by-step instructions live in the documentation: create the campaign, configure offers, place the widget, and publish.
Explore these frequently asked questions about email retention automation, so you can quickly decide if it's the right fit for your store.
Feel free to contact our support team in case you have questions.
Ask Your QuestionsCartwheel includes Order Confirmation with cross-sells, Replenishment Reminders, Customer Win-Back workflows, Birthday/Anniversary celebrations, and Loyalty Reward milestone notifications.
Yes. Cartwheel supports direct Resend API integration and custom SMTP server credentials, allowing you to send from your own branded domain with full SPF/DKIM verification.
You configure the expected product lifespan in days for specific SKUs or collections. Cartwheel tracks each customer's purchase date and automatically sends the reminder email when they are due to reorder.
Yes. You can edit email templates visually or modify the MJML/HTML source code directly, including dynamic variables for customer name, ordered products, discount codes, and tracking links.
Yes. Track impressions and widget add-to-cart actions for each campaign, spot your top performers, and review Shopify sales metrics, orders, revenue, and average order value, from the same dashboard.