Skip to main content

Points, VIP Tiers & Loyalty Rewards for Shopify Stores

Boost repeat purchase rates and Customer Lifetime Value with an integrated points program, multi-tier VIP ladders, and automated reward emails.

Cartwheel Loyalty Program management dashboard

Turn casual shoppers into lifelong brand advocates with rewarding loyalty experiences.

Points & Tiers
Gamified Rewards
Metafields
Native Shopify Sync
Auto-Drips
Milestone Notifications

Rewards & Tiers

Set up flexible points earning rules, VIP tier ladders, and automated reward notifications in minutes.

Storefront Sync

Synchronize loyalty balances across your storefront theme and email sequences seamlessly.

Configurable Points & Reward Rules

Define how customers earn and redeem points for percentage discounts, fixed dollar savings, or free shipping vouchers.

Loyalty points calculation rules

Multi-Tier VIP Loyalty Ladders

Incentivize higher annual spend by gamifying the shopping experience with prestigious VIP tiers and exclusive rewards.

VIP tier ladder configuration

Automated Tier Upgrade Notifications

Congratulate customers immediately when they reach a higher tier and deliver their newly unlocked perks via email.

Creating loyalty sequence for tier upgrade events

Storefront & Thank-You Page Integration

Display points earned right on the thank-you page to build instant positive reinforcement after every order.

Loyalty program overview and active members dashboard

VIP-Only Offer Targeting

Limit high-discount upsell offers and secret collection drops strictly to members of your top loyalty tiers.

Audience targeting rules for VIP loyalty members

Comprehensive Program Analytics

Track active member participation, total points issued vs. redeemed, and incremental revenue generated by loyalty members.

Loyalty program analytics and settings overview

Setup guide

How to configure Loyalty Program

Step-by-step instructions live in the documentation: create the campaign, configure offers, place the widget, and publish.

Explore these frequently asked questions about loyalty and rewards program, so you can quickly decide if it's the right fit for your store.

Feel free to contact our support team in case you have questions.

Ask Your Questions
Customers earn points based on their order subtotal (e.g. 1 point per $1 spent), product reviews, and referrals. Points can be redeemed for single-use discount codes directly at checkout.
Cartwheel writes points balances, lifetime points, and VIP tier names directly into standard Shopify Customer Metafields, making it easy to display in your theme without slow external API calls.
Yes. You can create multiple tiers with custom thresholds (spend-based or point-based), each offering higher points multipliers, permanent tier discounts, or free gifts.
Yes. Cartwheel includes automated loyalty email triggers for points earned, tier reached, and reward available notifications.
Yes. Track impressions and widget add-to-cart actions for each campaign, spot your top performers, and review Shopify sales metrics, orders, revenue, and average order value, from the same dashboard.